Terms of Service

By accessing or using our website or services, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and agree to these Terms in full. If you are engaging our services on behalf of a business, you represent that you have authority to bind that business to these Terms.

Ceylon Designer provides bespoke digital services including but not limited to:

• ▸ Custom software development
• ▸ Web design and development
• ▸ Management systems (ERP, CRM, HRM)
• ▸ Landing page design
• ▸ Graphic design and brand identity

The specific scope, timeline, deliverables, and fees for each engagement are set out in a separate proposal or statement of work agreed in writing between the parties.

A project engagement commences once:

• ▸ A written proposal or statement of work is agreed by both parties
• ▸ Any required deposit payment is received

We reserve the right to decline any project enquiry at our sole discretion.

To enable successful delivery of our services, you agree to:

• ▸ Provide accurate, complete, and timely information, materials, and feedback as reasonably requested
• ▸ Ensure that all content and materials you provide do not infringe any third-party rights
• ▸ Designate a responsible point of contact with authority to approve deliverables
• ▸ Make payments in accordance with the agreed schedule

Delays caused by late provision of materials or feedback may result in revised timelines and may incur additional charges.

All fees are as quoted in the relevant proposal and are quoted in Sri Lankan Rupees (LKR) or agreed foreign currency. Unless otherwise stated:

• ▸ A non-refundable deposit (typically 40–50%) is required to commence work
• ▸ Remaining balance is due upon project completion or at agreed milestones
• ▸ Overdue invoices may attract a late payment fee of 2% per month
• ▸ Work may be paused on accounts with outstanding balances exceeding 30 days

Each project includes a defined number of revision rounds as specified in the proposal. Revisions are defined as minor adjustments to agreed deliverables. Requests for significant scope changes, additional features, or material alterations to the agreed brief will be treated as change requests and may be quoted separately. We will always seek written approval before undertaking out-of-scope work.

Our Pre-existing IP: Any tools, frameworks, methodologies, code libraries, or design systems owned or developed by Ceylon Designer prior to or independently of your engagement remain our sole property.

Project Deliverables: Upon receipt of all payments in full, ownership of bespoke deliverables created specifically for your project (designs, custom code) transfers to you, subject to our right to display the work in our portfolio.

Third-Party Components: Open-source software, fonts, licensed stock assets, and third-party plug-ins incorporated into deliverables remain subject to their respective licences, which we will disclose.

Both parties agree to treat as confidential any proprietary or sensitive information disclosed during the engagement. We will not share your business information, data, or project details with third parties without your consent, except where required by law or to trusted service providers under equivalent confidentiality obligations.

We warrant that:

• ▸ Services will be performed with reasonable skill and care
• ▸ Deliverables will materially conform to the agreed specification

Our website and any free resources are provided "as is" without warranty. We do not warrant that our website will be error-free, uninterrupted, or free of viruses.

To the maximum extent permitted by applicable law, Ceylon Designer shall not be liable for:

• ▸ Indirect, incidental, special, or consequential damages
• ▸ Loss of profits, revenue, data, or business opportunity
• ▸ Damages arising from third-party acts or omissions

Our total aggregate liability for any claim arising from a specific project engagement shall not exceed the total fees paid by you for that engagement.

Either party may terminate an engagement by providing written notice if the other party materially breaches these Terms and fails to remedy the breach within 14 days of written notice.

Upon termination, you will pay for all work completed to date. Any deposit paid for work not yet commenced is non-refundable unless termination arises from our breach. Deliverables completed and paid for will be released to you upon settlement of all outstanding amounts.

These Terms are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka. However, we always prefer to resolve disputes amicably through direct discussion first.

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

For any questions about these Terms, contact us:

• ▸ Email: info@ceylondesigner.com
• ▸ Phone: +94 71 333 3345