Privacy Policy

We collect information in the following ways:

a) Information You Provide Directly

• ▸ Contact Form: Your name, email address, phone number, and project description when you submit an enquiry.
• ▸ Newsletter Subscription: Your email address when you opt in to our newsletter.
• ▸ Client Communications: Correspondence, documents, and briefs shared during a project engagement.

b) Information Collected Automatically

• ▸ Usage Data: Pages visited, time on page, scroll depth, and interactions (with your cookie consent).
• ▸ Technical Data: Browser type, device type, operating system, and IP address (anonymised where possible).
• ▸ Cookies: Session cookies essential to website function, and optional analytics/personalisation cookies (see our Cookie Policy).

We use the information we collect to:

• ▸ Respond to project enquiries and provide quotations
• ▸ Deliver agreed project work and ongoing support
• ▸ Send our newsletter (only if you subscribed; you may unsubscribe at any time)
• ▸ Improve our website experience and understand how visitors use it
• ▸ Personalise content recommendations (only with your explicit consent)
• ▸ Comply with applicable legal obligations

We process your personal information on the following lawful bases:

• ▸ Consent — for newsletters and optional analytics/personalisation cookies
• ▸ Legitimate Interests — for responding to project enquiries and improving our services
• ▸ Contract — to fulfil our obligations under client agreements
• ▸ Legal Obligation — to comply with applicable Sri Lankan and international law

We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:

• ▸ Service Providers: Trusted third-party tools used to operate our website (e.g. email delivery, hosting, analytics) — bound by strict data processing agreements.
• ▸ Legal Requirements: When required by law, court order, or to protect our rights or safety.
• ▸ Business Transfers: In the event of a merger or acquisition, user information may be transferred with appropriate notice.

We implement appropriate technical and organisational safeguards to protect your information, including:

• ▸ HTTPS encryption for all data in transit
• ▸ Restricted access to personal data on a need-to-know basis
• ▸ Regular review of security practices and infrastructure
• ▸ Use of reputable, security-reviewed infrastructure providers

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact form enquiries are retained for up to 2 years. Newsletter subscriber data is retained until you unsubscribe. Anonymised analytics data may be retained indefinitely.

You have the following rights regarding your personal information:

• ▸ Access — Request a copy of the personal data we hold about you
• ▸ Correction — Request correction of inaccurate or incomplete data
• ▸ Deletion — Request the erasure of your personal data (subject to legal retention obligations)
• ▸ Objection — Object to certain processing, including direct marketing
• ▸ Withdraw Consent — Withdraw consent at any time where processing is based on consent

To exercise any right, contact us at info@ceylondesigner.com. We will respond within 30 days.

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take prompt steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will provide prominent notice on our website. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• ▸ Email: info@ceylondesigner.com
• ▸ Phone: +94 71 333 3345
• ▸ Address: Ceylon Designer, Colombo, Sri Lanka